Privacy Policy
(Effective Date)
We value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our freight, logistics, and transportation services. By using our website and services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information from you when you use our services, including:
- Personal Information
Personal information includes details such as your name, email address, phone number, billing and shipping addresses, payment information, and any other information you provide us. This data is required to process your transactions, manage deliveries, and provide customer support.
- Usage Data
We collect non-personal data about how you interact with our website and services, such as IP addresses, browser types, referring pages, and pages visited on our site. This helps us improve our services and enhance your user experience.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity. This helps us provide a personalized experience and track the performance of our website.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery
Wild Turn Logistics uses your personal information to process and fulfill your orders, manage shipments, and deliver your cargo safely and efficiently. This includes full truckloads, dry van loads, less-than-truckloads, dedicated contract carriage, air freight pickups, and liftgate services.
- Communication
Your contact information helps us send you updates on your shipments, respond to your inquiries, and provide customer service. We may also send you promotional emails or information about our services, but you can opt out at any time.
- Service Improvement
We use usage data to analyze trends, monitor the performance of our website, and improve our services. This includes adjusting our website to meet customer preferences and ensuring our systems run smoothly.
- Legal and Compliance
We may use your information to comply with legal obligations, resolve disputes, enforce agreements, or protect our rights and property, including compliance with regulations related to freight and transportation.
How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data (e.g., payment information) during transmission.
- Secure storage of your personal information.
- Regular security audits and vulnerability assessments.
Despite these efforts, no data transmission method over the Internet or electronic storage system is entirely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
- Service Providers
We may share your information with third-party service providers who help us deliver our services, such as shipping partners, payment processors, and technology providers. These third parties are required to keep your information secure and only use it for purposes related to the services they provide.
- Legal Obligations
We may disclose your information when required by law, such as in response to a subpoena, court order, or government investigation. We may also disclose information if we believe it is necessary to protect our rights, property, or the safety of others.
- Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change by posting an updated Privacy Policy.
Your Rights and Choices
You have certain rights regarding your personal information. These include:
- Access and Correction
You can request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.
- Deletion
You can request that we delete your personal information, subject to certain exceptions, such as if we are required to retain the data for legal or business purposes.
- Opt-Out of Communications
You can opt out of receiving promotional emails or communications from us by following the unsubscribe link in the emails or contacting us directly.
- Do Not Track
Some web browsers may send “Do Not Track” signals to websites. We currently do not respond to these signals, but we respect your privacy preferences and offer ways to manage cookies and tracking technologies.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
International Data Transfers
If you are located outside of [Country], please note that your personal information may be transferred to and processed in [Country], where our servers are located. By using our services, you consent to the transfer of your information to [Country].
Third-Party Links
Our website may contain links to third-party websites that we do not operate or control. This Privacy Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
Wide Turn Logistics reserves the right to update or change this Privacy Policy at any time. If we make significant changes, we will notify you through a notice on our website or by email. Please review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please call us at (Phone Number) or email us at (Email Address).